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CVE-2023-40766: Ticket Support Script | Online Help Desk System

User enumeration is found in in PHPJabbers Ticket Support Script v3.2. This issue occurs during password recovery, where a difference in messages could allow an attacker to determine if the user is valid or not, enabling a brute force attack with valid users.

CVE
#web#php

Embed an efficient and reliable help desk system into your website!

Version: 3.2

An affordable online help desk system that enables you to manage and consolidate all customer support requests at one online centralized location. Simple installation, one-time payment, fully customizable – an easy-to-use support ticket system. Our Ticket Support Script will not only provide you with an online help desk but it will empower you to manage and keep tickets in check. Take a closer look and contact us, if you have any questions or want to request a modification!

Ticket Support Script

  • Highlights
  • Features
  • Demo
  • Faq
  • Pricing

Product Highlights

Every company providing maintenance and post-sale support services needs a simple and reliable support ticket system to manage customer requests and issues. Integrate our smart help desk system into your website and keep your finger on the pulse of your customers’ needs!

Smart Ticket Management

Handle multiple customer support and client requests. Process, edit, delete, and export tickets. Add tickets manually on behalf of clients.

Versatile & Responsive Design

The front-end UI of our help desk software is optimized for mobile devices. You can preview and enable 10 different color themes.

Canned Messages

Support members can use predefined messages in standard situations and thus improve turn-around time and quality.

Ticket Rating Tool

Clients can rate ticket replies they have received from the support team. They only need to click on the respective smiley or frownie.

Customer Panel

Clients can communicate with your staff, follow up and read ticket replies from a password-protected profile area on the front end.

Email Notifications

Notify clients as soon as their tickets have been processed. Send automatic emails to all departments upon each new ticket received.

Ticket Assignment

Clients can direct tickets to different departments through the online form. Team leaders can assign tickets to agents from the back end.

PHP Source Code Customization

If you buy the Developer License, you can make your own custom changes to the ticket support system, or ask us for a modification.

SPECIAL OFFER

Ticket Support Script for $4.29 Only

Get all 65 PHPJabbers scripts in a bundle for just $299.

Live Demo

Preview both the front end and back end of the Ticket Support Script and test out the whole functionality.
If you have any questions or need technical advice, go ahead and contact us.

Ticket Support Script

Key Benefits

Installation Support

High Performance

Key Features

Extended Licence

Customizations

Pricing

You can buy the PHP ticketing system both with a Developer and a User License – compare them below.
Do you need a custom modification? We’ll happily do it for you! Just contact us, describe what you need, and we’ll send you a quote!

Mega Sale deal

$4.29

per script

Free installation support

Modify the code

Copyright removal

Apply for Extended Licence and advertise our product on your website

Unlimited installations

Free updates

Get all minor updates for free

Custom modifications

Contact us and you’ll receive quotation for the custom changes you may need

buy now

Free installation support

Modify the code

Copyright removal

Apply for Extended Licence and advertise our product on your website

Unlimited installations

Free updates

Get all minor updates for free

Custom modifications

Modify the software on your own or contact us and we will give you a quote

buy now

Mega Sale deal

$4.29 per script

Get 65 PHP Scripts

Modify the code

Copyright removal

Apply for Extended Licence and advertise our product on your website

Unlimited installations

Free updates

Get all minor updates for free

Custom modifications

Modify the software on your own or contact us and we will give you a quote

buy now

LIMITED OFFER

Get the Mega Sale bundle deal with all the PHP scripts you’ll ever need for a total of

$299

VIEW DETAILS

Testimonials

Let our clients share their experience with our support ticket system and how the script has improved their online business.

Hi PHPJabbers,
It’s not very often these days people let you know when you’ve done something right, on the contrary, they sure let you know when you’ve done something wrong.
I would just like to show my appreciation by thanking you guy’s for supplying me with a superb script that does exactly what it say’s on the box. It looks good and works well.
In addition to this you also backed it up with technical support that got it right first time, after I inadvertently entered some wrong information into the setup file.
Once again, thank you for all your hard work.

Graham Clipson

Our small family business it’s getting better each day thanks to PHPJabbers scripts. Outstanding customer support, clean and open source code is what every webmaster looking for. So don’t look any further because you’re on the right place. You will not only get the quality software, you will learn and benefit more than you know.
Thanks once again! I’m looking forward for PHPJabbers’ new solutions and right now I’m interested in a ticket support system so I will check it a little bit.

Bruno

That works perfectly!!! I couldn’t be more happy. Thank you so much for doing a good job and making these PHP scripts so affordable. This is the 5th script I have bought from PHPJabbers and I continue to be the happiest of customers! I will buy more and continue to recommend you guys and your site PHPJabbers.com at all the web developer/design meetings I attend.

Matt Wechsler

FAQ & Knowledge Base

Pre-Sale FAQ

Read the most Frequently Asked Questions about this script, its features and use.

Support Service FAQ

Read more about our Support Service and how we can help you install Ticket Support Script.

Custom Mods FAQ

Do you need something changed? We offer customization services.

How to install a Script

See how easy it is to install the script. Just follow the instructions or leave it all to us.

FTP Clients

See how to upload our scripts using different FTP clients.

PHP Framework Used

We use our own in-house build framework which is really easy to understand and work with.

Our Services

We offer a wide range of web development services.

License Types Explained

User and Developer licence available. We also have a special Extended Licence for webmasters.

Didn’t find exactly what you were looking for?

Contact Us

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