CVE-2023-6254: OTRS Security Advisory 2023-11

Release Note

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: [email protected]

PGP Key

• pub 2048R/9C227C6B 2011-03-21
• uid OTRS Security Team <[email protected]>
• GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

• ID: OSA-2023-11
• Date: 2023-11-07
• Title: Password is send back to client
• Severity: 8.1 HIGH
• Product: OTRS 8.0.x
• Fixed in: OTRS 2023.1.1
• CVSS: FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
• References: CVE-2023-6254

OSA-2023-11 CVE-2023-6254 Password is sent back to client

A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are sending back to the client in the server response.

PRODUCT AFFECTED:

This issue affects

OTRS: from 8.0.X through 8.0.37

PROBLEM:

CWE-522 Insufficiently Protected Credentials CWE-522

Impact:

CAPEC-555 Remote Services with Stolen Credentials CAPEC-555

Product Status

OTRS AG OTRS » AgentInterface, ExternalInterface

Default status is affected

from 8.0.1 through 8.0.37

SOLUTION:

Update to OTRS Patch 2023.1.1

MODIFICATION HISTORY:

• —

CVSS SCORE:

• CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N

RISK LEVEL:

LOW

ACKNOWLEDGEMENTS:

Special thanks to Matthias Püschel for reporting these vulnerability.