CVE-2022-3501: OTRS Security Advisory 2022-14 | OTRS

Release Note

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: [email protected]

PGP Key

• pub 2048R/9C227C6B 2011-03-21
• uid OTRS Security Team <[email protected]>
• GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

• ID: OSA-2022-14
• Date: 2022-10-17
• Title: Information exposure of template content due to missing check of permissions
• Severity: 3.5 LOW
• Product: OTRS 8.0.x
• Fixed in: OTRS 8.0.26
• FULL CVSS v3.1 VECTOR: CVSS: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
• References: CVE-2022-3501

OSA-2022-14 Information exposure of template content due to missing check of permissions (CVE-2022-3501)

PRODUCT AFFECTED:

This issue affects

OTRS 8.0.x

PROBLEM:

Article template contents with sensitive data could be accessed from agents without permissions.

This issue was seen during production usage.

This issue has been assigned CVE-2022-3501.

SOLUTION:

Update to OTRS 8.0.26

MODIFICATION HISTORY:

• 2022-10-17: Initial Publication.

• CVE-2022-3501 at cve.org

CVSS SCORE:

3.5 (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N)

RISK LEVEL:

LOW

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