CVE-2023-33291: ebankIT | Omnichannel Banking Platform

• Back Office
• Customer Channels
• Front Office

Keep your business running lean

Back office channels act as the control room of the entire omnichannel experience. Banks and Credit Unions enjoy the necessary leverage to customize and administrate with all business information, without requiring additional support from IT teams.

Establish a better experience for your teams, by taking benefit from a wide range of digital tools. From the Monitoring Center to the ebankIT Management System, banks and credit unions can easily administrate end-users and create transactional workflows based on their digital strategy.

Separation of responsibility

Autonomous marketing tools

Real time usage monitoring

Digital banking anywhere, in real time and on every device

There is no doubt: the future of banking is omnichannel. Combining a customer-centric approach with a genuine multichannel strategy, ebankIT turns every offer into an enjoyable journey, where customers are free to use their device of choice and switch to another at any given time.

Loans, payments, transfers, cards, opening accounts, and even a complete process of onboarding: every feature is just a fingertip away, either through internet or mobile banking, on every possible gadget, including wearables, or even entering new virtual worlds – like the metaverse!

Easy and accessible banking

Customizable user experience

Powered with leading analytics tools

Staying close to every customer in a new digital era

ebankIT enables banks and credit unions to explore every digital tool to engage with their customers and members. The frontoffice layer is designed to centralize every activity on both the banking branch and the contact center, as well as creating new ways to contact customers.

Emails, chats, calls, IVR customer service and more: every effort is integrated in a single platform, enabling the banking team to monitor every customer interaction, plan future campaigns and identify emerging opportunities in any given market.

Branch and Call Center in a single platform

Powered with a Customer Management Center

Focused on boosting customer retention

• Back Office
• Customer Channels
• Front Office

Keep your business running lean

Back office channels act as the control room of the entire omnichannel experience. Banks and Credit Unions enjoy the necessary leverage to customize and administrate with all business information, without requiring additional support from IT teams.

Establish a better experience for your teams, by taking benefit from a wide range of digital tools. From the Monitoring Center to the ebankIT Management System, banks and credit unions can easily administrate end-users and create transactional workflows based on their digital strategy.

Separation of responsibility

Autonomous marketing tools

Real time usage monitoring

Digital banking anywhere, in real time and on every device

There is no doubt: the future of banking is omnichannel. Combining a customer-centric approach with a genuine multichannel strategy, ebankIT turns every offer into an enjoyable journey, where customers are free to use their device of choice and switch to another at any given time.

Loans, payments, transfers, cards, opening accounts, and even a complete process of onboarding: every feature is just a fingertip away, either through internet or mobile banking, on every possible gadget, including wearables, or even entering new virtual worlds – like the metaverse!

Easy and accessible banking

Customizable user experience

Powered with leading analytics tools

Staying close to every customer in a new digital era

ebankIT enables banks and credit unions to explore every digital tool to engage with their customers and members. The frontoffice layer is designed to centralize every activity on both the banking branch and the contact center, as well as creating new ways to contact customers.

Emails, chats, calls, IVR customer service and more: every effort is integrated in a single platform, enabling the banking team to monitor every customer interaction, plan future campaigns and identify emerging opportunities in any given market.

Branch and Call Center in a single platform

Powered with a Customer Management Center

Focused on boosting customer retention

• ebankIT Integration Layer
• ebankIT Business Layer
• API Gateway

Easy to implement and ready to connect with every core system

The ebankIT Integration Layer is the getaway that enables banks and credit unions to quickly implement the ebankIT platform. With pre-built connectors, it easily integrates with all the main core-banking systems, building the bridge between the core banking or legacy systems and the ebankIT Middleware.

Flexible and fully-agnostic, ebankIT is able to help every financial institution, regardless of their size or background, reach their full potential and providing an increasingly innovative and humanizing experience.

Easily connects with main core systems

Flexibility to integrate with custom services

Locally adapted to different markets

Connecting every present and future banking channel

The heart and soul of ebankIT Platform. ebankIT Business Layer runs on an ready to use basis, enabling ease of deployment and the overall increase in digital sales. ebankIT is based on a comprehensive catalog of middleware tools, that range from Communication Gateways to a robust Security Center, from a Consent Management Center to a Notification Engine.

ebankIT turns complex procedures in simpler opt-in and opt-out actions, shielding the banking team from unnecessary and repetitive tasks.

Focus on core business

Consistent development

Less time spent on secondary tasks

Connecting every present and future banking channel

While affirming itself as a reliable and robust digital banking platform, ebankIT also takes benefit from a growing ecosystem of partners, that provide complementary technologies to grant every financial institution a state-of-the-art solution.

The ebankIT API Getaway opens the door for the integration of third-party solutions, as well as providing PSD2 compliance, offering banks and credit unions an endless roadmap of innovation.

Integration with leading fintech solutions

Flexible marketplace with a modular approach

Enabling financial institutions to build their solution

• ebankIT Integration Layer
• ebankIT Business Layer
• API Gateway

Easy to implement and ready to connect with every core system

The ebankIT Integration Layer is the getaway that enables banks and credit unions to quickly implement the ebankIT platform. With pre-built connectors, it easily integrates with all the main core-banking systems, building the bridge between the core banking or legacy systems and the ebankIT Middleware.

Flexible and fully-agnostic, ebankIT is able to help every financial institution, regardless of their size or background, reach their full potential and providing an increasingly innovative and humanizing experience.

Easily connects with main core systems

Flexibility to integrate with custom services

Locally adapted to different markets

Connecting every present and future banking channel

The heart and soul of ebankIT Platform. ebankIT Business Layer runs on an ready to use basis, enabling ease of deployment and the overall increase in digital sales. ebankIT is based on a comprehensive catalog of middleware tools, that range from Communication Gateways to a robust Security Center, from a Consent Management Center to a Notification Engine.

ebankIT turns complex procedures in simpler opt-in and opt-out actions, shielding the banking team from unnecessary and repetitive tasks.

Focus on core business

Consistent development

Less time spent on secondary tasks

Connecting every present and future banking channel

While affirming itself as a reliable and robust digital banking platform, ebankIT also takes benefit from a growing ecosystem of partners, that provide complementary technologies to grant every financial institution a state-of-the-art solution.

The ebankIT API Getaway opens the door for the integration of third-party solutions, as well as providing PSD2 compliance, offering banks and credit unions an endless roadmap of innovation.

Integration with leading fintech solutions

Flexible marketplace with a modular approach

Enabling financial institutions to build their solution