Headline
CVE-2018-18767: BullGuard 2021 | Antivirus and VPN for your home and business
An issue was discovered in D-Link ‘myDlink Baby App’ version 2.04.06. Whenever actions are performed from the app (e.g., change camera settings or play lullabies), it communicates directly with the Wi-Fi camera (D-Link 825L firmware 1.08) with the credentials (username and password) in base64 cleartext. An attacker could conduct an MitM attack on the local network and very easily obtain these credentials.
I cannot find my BullGuard app on my device anymore. Where did it go?
The icon has changed from the BullGuard logo to the Norton logo.
Please look out for this icon on your device:
Do my devices still have protection from BullGuard?
We migrated your BullGuard subscription to Norton. With this transition, your protection will continue uninterrupted through the duration of your subscription period.
If you are still on BullGuard protection, we recommend that you migrate to Norton at the earliest. For instructions, see Migrate your BullGuard protection to Norton.
I heard BullGuard products/services are discontinued. As a current BullGuard customer, what do I need to do?
We migrated your BullGuard subscription to Norton. The migration to Norton is automatic, and your protection continues uninterrupted through the duration of your subscription period.
If you are still on BullGuard protection, we recommend that you migrate to Norton at the earliest. For instructions, see Migrate your BullGuard protection to Norton.
Note: If you have backed up data using BullGuard, we recommend that you restore your BullGuard backup data first and then proceed with the migration steps.
I still see BullGuard app on my device. How do I migrate to Norton?
While migration to Norton is set to be automatic, it may not happen automatically in some cases. If you are still on BullGuard protection, we recommend that you manually migrate to Norton at the earliest. For instructions, see Migrate your BullGuard protection to Norton.
How can I compare the different Norton GO plans?
Your current BullGuard subscription is migrated to an equivalent Norton subscription, at the same price as your BullGuard subscription. If you want to compare the different plans, you can find the comparison table here.
With this change, will my BullGuard Customer Account continue to be accessible?
Your BullGuard account is already migrated to Norton. You will be able to sign in to the Norton account with your existing BullGuard credentials.
Note: If you used a username for your BullGuard account, be sure to add ‘@bullguard.com’ to the username while entering the email address field to access your Norton account.
Will my current BullGuard subscription still be able to renew, or will I be able to change it to another BullGuard subscription?
BullGuard products and services are no longer supported. Your current BullGuard subscription is migrated to an equivalent Norton subscription, at the same price as your BullGuard subscription. Rest assured; your protection will continue uninterrupted through the duration of your subscription period. Your subscription’s length will also not change – all remaining days left on your current BullGuard subscription are kept and transitioned to your Norton subscription.
If you are still on BullGuard protection, we recommend that you migrate to Norton at the earliest. For instructions, see Migrate your BullGuard protection to Norton.
Will my BullGuard subscription still renew automatically?
Yes. If you have a BullGuard automatically renewing subscription, it is migrated to an equivalent Norton automatically renewing subscription, at the same price as your BullGuard subscription. Rest assured; your protection will continue uninterrupted through the duration of your subscription period.
Your subscription’s length will also not change – all remaining days left on your current BullGuard subscription are kept and transitioned to your Norton subscription.
If you are still on BullGuard protection, we recommend that you migrate to Norton at the earliest. For instructions, see Migrate your BullGuard protection to Norton. Your Norton subscription will renew automatically as long as your billing details are up to date in my.norton.com.
If my product or service changes to Norton, will my data still be protected and processed the same way?
When it comes to your personal data, we are committed to providing you with transparency. We process personal data in accordance with applicable legislation.
We do not sell, share, lease, or rent your personal data to third parties for monetary or other valuable consideration.
Do Norton products and services have the same security protection as BullGuard?
Yes. Norton technology blocks millions of cyberthreats every day and provides real-time protection against existing and emerging threats that could put your personal information at risk. Norton has four decades of consumer cybersecurity experience.
To learn more about Norton products and services, please click here.
I need help with using my BullGuard product or service. I no longer see the Support pages.
BullGuard products and services are no longer supported. The FAQs in this page help answer some of the common questions around your current BullGuard subscription. For the additional FAQs, click here.
If you are still on BullGuard protection, we recommend that you migrate to Norton at the earliest. For instructions, see Migrate your BullGuard protection to Norton.
What happened to the BullGuard email and chat support?
BullGuard products and services are no longer supported. Your current BullGuard subscription is migrated to an equivalent Norton subscription, at the same price as your BullGuard subscription.
The FAQs in this page help answer some of the common questions around your current BullGuard subscription.
For additional help, scroll down this page and use the Contact Us option at the bottom to get in touch with us.