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CVE-2023-20232: Cisco Security Advisory: Cisco Unified Contact Center Express Finesse Portal Web Cache Poisoning Vulnerability

A vulnerability in the Tomcat implementation for Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to cause a web cache poisoning attack on an affected device. This vulnerability is due to improper input validation of HTTP requests. An attacker could exploit this vulnerability by sending crafted HTTP requests to a specific API endpoint on the Unified CCX Finesse Portal. A successful exploit could allow the attacker to cause the internal WebProxy to redirect users to an attacker-controlled host.

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  • When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.

    In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.

    Fixed Releases

    At the time of publication, the release information in the following table was accurate. See the Details section in the bug ID at the top of this advisory for the most complete and current information.

    The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.

    Cisco Unified CCX Release

    First Fixed Release

    Earlier than 12.5(1)SU03 ES02

    12.5(1)SU03 ES02

    The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.

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