Headline
CVE-2022-38395: Privilege escalation in HP Support Assistant
HP Support Assistant uses HP Performance Tune-up as a diagnostic tool. HP Support Assistant uses Fusion to launch HP Performance Tune-up. It is possible for an attacker to exploit the DLL hijacking vulnerability and elevate privileges when Fusion launches the HP Performance Tune-up.
HP Support Assistant uses HP Performance Tune-up as a diagnostic tool. HP Support Assistant uses Fusion to launch HP Performance Tune-up. It is possible for an attacker to exploit the DLL hijacking vulnerability and elevate privileges when Fusion launches the HP Performance Tune-up.
Severity
High
HP Reference
HPSBHF03809 Rev. 2
Release date
September 6, 2022
Last updated
September 9, 2022
Category
PC
Potential Security Impact
Privilege escalation
Relevant Common Vulnerabilities and Exposures (CVE) List
Optional: Reported by: Ammarit Thongthua, Sumedt Jitpukdebodin, and Krischat Thataristorai (Secure D Research team)
List of CVE IDs
CVE ID
Base Score
Base Vector
Vendor ID
CVE-2022-38395
8.2
CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:H
HP
Learn more about CVSS 3.1 base metrics, which range from 0 to 10.
PSR-2021-0113
Resolution
HP strives to address all security issues with HP Support Assistant at best possible speed and make the latest version available with the fixes. HP recommends that customers update to the latest version of HP Support Assistant that includes fixes to above listed issues by turning on automatic updates in the HP Support Assistant settings. If the system has HP Support Assistant version 8x, HP advises that customers to upgrade to HP Support Assistant version 9 by going to the About section and checking for updates. If the system has HP Support Assistant version 9, HP recommends keeping Microsoft Store updates turned on so that the application is always kept up to date.
Alternately, customers can also get the latest version at https://support.hp.com/help/hp-support-assistant.
HP recommends keeping your system up to date with the latest firmware and software.
Affected products
Identify the following affected products.
HP Support Assistant versions earlier than 9.11.
Fusion versions earlier than 1.38.2601.0.
Revision history
This document has been revised according to the information below.
List of versions
Version
Description
Date
2
Updated link in Resolution.
September 9, 2022
1
Initial Release
September 6, 2022
Additional information
Follow these links for additional information.
Third-party security patches
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer’s patch management policy.
Support
For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
Report
To report a potential security vulnerability with any HP supported product, send email to: [email protected].
Subscribe
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security bulletin archive
To view released Security Bulletins, visit https://support.hp.com/security-bulletins.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
Download HP’s security-alert PGP key
Legal information
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user’s use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
© Copyright 2022 HP Development Company, L.P.
HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided “as is” without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. “HP Inc.,” “HP” and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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