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Verbatim Store N Go Secure Portable HDD GD25LK01-3637-C VER4.0 Behavior Violation

When analyzing the external SSD Verbatim Store n Go Secure Portable HDD, Matthias Deeg found out that the device will not lock and require reformatting after 20 failed passcode attempts, as described in the product description] and the corresponding user manual. Thus, an attacker with physical access to such an external SSD can try more passcodes in order to unlock the device. During the security analysis, SySS could not find out how many failed passcode attempts would actually lock the device and require reformatting it, as this device state was never reached.

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Advisory ID: SYSS-2022-008
Product: Store ‘n’ Go Secure Portable HDD
Manufacturer: Verbatim
Affected Version(s): GD25LK01-3637-C VER4.0
Tested Version(s): GD25LK01-3637-C VER4.0
Vulnerability Type: Expected Behavior Violation (CWE-440)
Risk Level: Low
Solution Status: Open
Manufacturer Notification: 2022-01-31
Solution Date: -
Public Disclosure: 2022-06-08
CVE Reference: CVE-2022-28386
Author of Advisory: Matthias Deeg (SySS GmbH)


Overview:

The Verbatim Store 'n' Go Secure Portable HDD is a portable USB drive  
with AES 256-bit hardware encryption and a built-in keypad for passcode  
entry.

The manufacturer describes the product as follows:

"The AES 256-bit Hardware Encryption seamlessly encrypts all data on the  
drive in real-time with a built-in keypad for password input. The SSD  
does not store passwords in the computer or system's volatile memory  
making it far more secure than software encryption. Also, if it falls  
into the wrong hands, the SSD will lock and require re-formatting after  
20 failed password attempts."[1]

The security feature for locking and requiring to reformat the SSD after  
20 failed unlock attempts does not work as specified.

Vulnerability Details:

When analyzing the external SSD Verbatim Store ‘n’ Go Secure Portable
HDD, Matthias Deeg found out that the device will not lock and require
reformatting after 20 failed passcode attempts, as described in the
product description[1] and the corresponding user manual[2].

Thus, an attacker with physical access to such an external SSD can try
more passcodes in order to unlock the device.

During the security analysis, SySS could not find out how many failed
passcode attempts would actually lock the device and require
reformatting it, as this device state was never reached.

Additionally, trying to find out the correct passcode by either manually
or automatically entering them via the provided keypad is rather
insufficient compared to an equally possible offline brute-force attack
described in SySS security advisory SYSS-2022-005[3].


Proof of Concept (PoC):

SySS tried to unlock the Verbatim Store 'n' Go Secure Portable HDD with  
more than 20 consecutively entered wrong passcodes.

Afterwards, contrary to the product description, the external SSD could  
still be successfully unlocked with the correct passcode, and access to  
the previously stored data was possible without any issues.

Solution:

SySS GmbH is not aware of a solution for the described security issue.


Disclosure Timeline:

2022-01-31: Vulnerability reported to manufacturer  
2022-02-11: Vulnerability reported to manufacturer again  
2022-03-07: Vulnerability reported to manufacturer again  
2022-06-08: Public release of security advisory

References:

[1] Product website for Verbatim Store ‘n’ Go Secure Portable HDD

https://www.verbatim-europe.co.uk/en/prod/store-n-go-portable-ssd-with-keypad-access-256gb-53402/
[2] Verbatim Keypad Secure User Manual

https://www.verbatim-marcom.com/image_Verbatim-53402_Verbatim-Keypad-Secure-User-Manual-English_422400.pdf
[3] SySS Security Advisory SYSS-2022-005

https://www.syss.de/fileadmin/dokumente/Publikationen/Advisories/SYSS-2022-005.txt
[4] SySS Security Advisory SYSS-2022-008

https://www.syss.de/fileadmin/dokumente/Publikationen/Advisories/SYSS-2022-008.txt
[5] SySS GmbH, SySS Responsible Disclosure Policy
https://www.syss.de/en/responsible-disclosure-policy


Credits:

This security vulnerability was found by Matthias Deeg of SySS GmbH.

E-Mail: matthias.deeg (at) syss.de  
Public Key:   
https://www.syss.de/fileadmin/dokumente/Materialien/PGPKeys/Matthias_Deeg.asc  
Key fingerprint = D1F0 A035 F06C E675 CDB9 0514 D9A4 BF6A 34AD 4DAB

Disclaimer:

The information provided in this security advisory is provided “as is”
and without warranty of any kind. Details of this security advisory may
be updated in order to provide as accurate information as possible. The
latest version of this security advisory is available on the SySS website.


Copyright:

Creative Commons - Attribution (by) - Version 3.0  
URL: http://creativecommons.org/licenses/by/3.0/deed.en

Related news

Verbatim Store 'n' Go Secure Portable SSD Behavior Violation

When analyzing the external data storage Verbatim Store 'n' Go Secure Portable SSD, Matthias Deeg found out that the device will not lock and require reformatting after 20 failed passcode attempts, as described in the product description and the corresponding user manual.

CVE-2022-28386

An issue was discovered in certain Verbatim drives through 2022-03-31. The security feature for lockout (e.g., requiring a reformat of the drive after 20 failed unlock attempts) does not work as specified. More than 20 attempts may be made. This affects Keypad Secure USB 3.2 Gen 1 Drive Part Number #49428 and Store 'n' Go Secure Portable HDD GD25LK01-3637-C VER4.0.

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