Headline
Genesys PureConnect Cross Site Scripting
Genesys PureConnect as of their build on 08-October-2020 suffers from a cross site scripting vulnerability.
Product: Genesys PureConnect - Interaction Web Tools Chat ServiceDescription: Interaction Web Tools Chat Service allows XSS within the Printable Chat History via the participant -> name JSON POST parameter.Vulnerability Type: XSSVendor of Product: Genesys PureConnectAffected Product Code Base: Interaction Web Tools - Chat Service - Appears to be all versions up to current releaseAffected Component: "Print" feature of the Interaction Web Tools Chat: https://help.genesys.com/pureconnect/mergedprojects/wh_tr/desktop/pdfs/web_tools_dg.pdfAttack Vectors: * To exploit the Cross-Site Scripting vulnerability, visit https://<vulnerable-domain>/I3Root/chatOrCallback.html<https://%3cvulnerable-domain%3e/I3Root/chatOrCallback.html> * Then select the 'I don't have an account" option, and enter the name "><script>alert(1)</script> * Then press 'Start Chat' * Then enter anything in the chat box like 'asdfg' and press send * Now select the 'Printable Chat History' in the top right corner * XSS will trigger. You can google dork for vulnerable versions with inurl:"/I3Root/chatOrCallback.html"I'm assuming if an admin tries to print the chat conversation, it will trigger for them as well. Unable to confirm though.Discoverer: Jake Murphy - Echelon Risk + Cyber - https://echeloncyber.com/> [References]> http://genesys.com> http://interaction.com